Returns & Refunds

Last updated: November 9, 2026

Return window

You can return items within 30 days of delivery. Items must be unused and in their original packaging, with all parts included.

How to start a return

Email us at [customer contact email] with your order number and the item you want to return. We will reply with the return address and instructions. Please contact us before sending anything back.

Return shipping

You pay for return shipping, unless the item arrived damaged, defective or not as described.

Refunds

After your return arrives and we check it, we refund the item price to your original payment method within 5 business days. Your bank or card issuer may take a few more days to show the refund.

Damaged, defective or wrong items

If an item arrives damaged, defective or is not what you ordered, email us within 30 days of delivery with a photo. We will send a replacement or a full refund, including the original shipping cost.

Cancellations

You can cancel an order for a full refund until it ships. Email us as soon as possible.